Deposits: the methods
The cashier inside the app lists the methods open to your account. For players in India these are normally the ordinary rails, the same UPI apps and bank transfers people already use for groceries and phone recharges. Here is how each common one behaves:
| Method | How it goes | Worth knowing |
|---|---|---|
| UPI | Pick the amount in the app, it opens PhonePe, Google Pay, Paytm or whichever UPI app you choose, you approve with your PIN. | Fastest. Most people use this one. Keep the UPI app on the same phone so the hand-off works. |
| UPI QR | The app shows a QR code; you scan it from any UPI app and pay the exact amount shown. | Pay exactly what the screen says. A different amount can leave the payment unmatched. |
| IMPS | A bank transfer to the account details the app displays. | Slower to reflect than UPI. Save the transfer reference until the balance shows. |
| Paytm / PhonePe wallet | Where offered, pay directly from the wallet balance. | Same UTR rule: keep the reference until it lands. |
Before the first deposit, spend two minutes in settings and set a deposit limit. Do it while you’re calm and haven’t lost anything yet. A limit you set after a bad session rarely holds. One you set before it does.
Deposit not showing up
- Wait five minutes
UPI confirmations can trail the debit by a few minutes, especially on a busy evening when every payment app in the country is busy at the same time. Refresh the wallet screen once. Then wait.
- Get the UTR
Open the UPI app you paid from. Every transaction has a 12-digit reference number (called UTR or transaction ID). Copy it and take a screenshot that shows the amount, the time and the status.
- Send both to in-app support
Support is 365 days a year, around the clock. Give them the UTR, the amount and the time. That is everything they need to trace it.
- Do not pay again yet
A second payment does not fix the first one, it just gives you two things to chase. Wait for the first to be found or refunded.
Withdrawals: KYC comes first
The first time you ask for money out, we ask who you are. An identity document, plus a bank account or UPI ID in the same name. That’s all. The app is not being difficult. The check is there so that someone who gets into your account cannot pay your balance out to themselves, and every real-money platform that pays out does the same.
Dull advice, but it works. Do KYC on a quiet evening, well before you need the money. The first withdrawal is the slow one precisely because the check runs alongside it. Get the check out of the way and the payout after that is just a payout.
How a withdrawal goes
- Add your payout account
Bank account or UPI ID, in your own name, matching the ID you gave for KYC. Not your brother’s account, not a friend’s, not the family account that happens to have the money in it, because a name mismatch here is the number one cause of a rejected payout.
- Check any bonus wagering is finished
If you took a bonus, its wagering requirement has to be complete before the bonus part of the balance becomes withdrawable. The Promo tab shows where you stand.
- Request the amount
The withdrawal screen shows the current minimum and any per-day rule. Those figures change between campaigns, so we leave them to the app.
- Wait for it to clear
The money returns over the same India rails you deposited with. The first one takes longest. Later ones to the same verified account are usually quick.
Withdrawal pending? The usual suspects
| Cause | How to tell | Fix |
|---|---|---|
| KYC not finished or rejected | The account area shows verification as incomplete. | Re-upload a clear photo of the ID, name spelled exactly as on the bank account. |
| Name mismatch | Bank or UPI name differs from the KYC name (a missing surname, an initial, a spouse’s account). | Add a payout account in your own full name. A relative’s account will not be paid. |
| Bonus wagering incomplete | The Promo tab shows turnover remaining. | Finish the wagering, or ask support whether the bonus can be forfeited so the deposit balance is released. |
| Duplicate account | Support mentions “multiple accounts” or the account is marked abnormal. | Only 8IN can resolve this. Be straight with them about how it happened; see the login page. |
| Bank-side delay | 8IN shows it as paid; your bank does not show it yet. | IMPS and UPI credits occasionally lag on the receiving bank’s side. Check the next morning before escalating. |
Where to get help
Every problem on this page ends up in the same place, the support chat inside the app under the Mine tab. That team can see your account, trace a UTR, check a KYC upload and release a payout once it clears. The email address on this website can’t do any of that. It’s for the website. If a message claiming to be 8IN support asks for money to unblock a payout, it is not us. Our contact page spells out which channel is for what, and Is 8IN safe? lists the scams that use the 8IN name.
8IN deposit and withdrawal questions
How do I deposit money into 8IN?
Inside the app, open the wallet or deposit screen, pick an amount and a method (the cashier lists the ones open to you), and it hands you to your UPI app or shows a QR code. Approve the payment there, come back, and the balance updates. Set a deposit limit before the first one; the app supports it and you will thank yourself.
My deposit went through but the balance did not change.
Give it a few minutes first. UPI confirmations sometimes lag the debit. Then open your UPI app, copy the transaction reference (the UTR, a 12-digit number), take a screenshot showing the amount, time and status, and send both to 8IN’s in-app support. Do not pay a second time to “try again” until the first one is resolved. Never send the UTR or screenshot to anyone outside the app.
Why does 8IN ask for KYC before I can withdraw?
Because the money has to go to a bank account or UPI ID in the same name as the account holder, and KYC is how they check that. It is also what stops someone who got into your account from cashing it out to themselves. Do it early, when nothing is riding on it.
How long does a 8IN withdrawal take?
There is no single fixed time, and we would rather not print one that turns out wrong for you. In practice the first withdrawal is the slow one, because KYC is being checked at the same time. After that, payouts to a verified account are usually quick. If one sits in pending for longer than the app’s own screen suggests, the causes in the table on this page are where to look.
What is the minimum withdrawal on 8IN?
The app shows the current minimum on the withdrawal screen itself, and it changes, so that screen is the only reliable source. Any site printing a fixed figure is either out of date or guessing.
Someone offered to release my pending withdrawal for a fee.
That is a scam, every time. There is no fee to release a payout and we do not have “agents” who push withdrawals through for money. Block the sender and, if you already paid, report it to your bank and to the cybercrime helpline 1930.
18+ Real-money gaming carries financial risk and is not a source of income. Over enough rounds the expected result is a loss; that is how the games are built. Never deposit money set aside for rent, bills or fees, and never borrow to play. Free, confidential help in India is listed on our responsible gaming page.
Payment methods as advertised by 8IN on 2026-10-31. We have left out amounts and times on purpose. The app is the only place they are always current. Corrections: [email protected].
Free · Android & iPhone · Official download · 18+ only