For your account: in-app support
Open the app, go to the Mine tab on the bottom bar and start a chat. Support runs 365 days a year, around the clock. It’s the only channel that can look up a balance, trace a deposit, check a KYC upload or move an account to a new number, which is why every one of the questions below belongs there and nowhere else:
| A pending or missing withdrawal | In-app chat. Read the withdrawal page first; the five usual causes are there and most clear on their own. |
|---|---|
| A deposit that was not credited | In-app chat, with the 12-digit UTR from your UPI app and a screenshot. The deposit steps show where to find it. |
| Locked account, or a number change | In-app chat. Identity has to be verified before anything moves. Start with the login page. |
| KYC document rejected | In-app chat. Nine times out of ten it is the name on the bank account not matching the ID; the fixes are on the withdrawal page. |
| Bonus eligibility or wagering | In-app chat. The Promo tab shows where you stand, and support can explain a specific campaign’s terms. |
For this website: email
[email protected], read by the 8IN Game Editorial Team. We read everything. Corrections go to the top of the pile. Write to us about:
- A factual error on a page. Wrong figure, broken step, out-of-date claim. Tell us which page and we will fix it and re-date it.
- A step that did not work in the install, register or withdrawal guide. That usually means a screen in the app changed and the page needs to catch up.
- A scam using the 8IN name. Fake APKs, “agents” charging fees, messages asking for your code. Knowing what is circulating lets us warn people about it specifically.
- Media enquiries.
Please don’t send account details, UTRs or KYC documents to this address. It cannot act on them, and the in-app chat can.
We will never ask you for a one-time code, a password or a payment, whether by email, in a chat or on a call. If a message claiming to be 8IN support asks for any of those, it is not us. There is no such thing as a fee to release a withdrawal or to unlock an account.
Official channels
These are the accounts we operate. Anything else using the 8IN name, however convincing the logo, is not ours:
18+ If gambling has stopped being entertainment, our responsible gaming page lists the in-app limit tools and the free, confidential helplines in India. That is a better first message than one to us.
Last updated 2026-10-31
Free · Android & iPhone · Official download · 18+ only